Every order takes 1-7 business days to be fulfilled (ready to ship). That means that if at checkout you chose, for example, USPS First Class Mail (3-5 business days after fulfillment) you will receive your order in a minimum of 4 days, and maximum of 12 days.
97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
If you are not entirely satisfied with your purchase, we're here to help. Things happen and our return policy is completely hassle-free! Plus, looking out for our customers is just good business, so we got you ;) Email us and we will make it right: firstname.lastname@example.org
You have 30 calendar days to return an item from the date you receive it.
To be eligible for a refund, your item should simply be unused and in the same condition as when you received it, and in the original packaging. Please include either the receipt or proof of purchase, or order slip, or print the email we sent you when we fulfilled your order. (This will help us track your order).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are not refundable. Unclaimed returns get donated to charity after 30 days
Once we receive your item, we will immediately notify you on the status of your refund after checking the item.
If your return respects the requirements previously mentioned, we will initiate a refund to your credit card (or original method of payment).
For packages lost in transit, please submit your claim no later than 30 days after the estimated delivery date. If the carrier loses your package we will refund you or re-send a replacement item(s).
You should receive the credit within 3-5 business days, depending ultimately on your card issuer's policies.
If you have any questions on how to return your item to us, we are here to help you!
With every $1 spent you will earn 1 Tom Point. 50 Tom Points = $5 cash credit 100 Tom Points= $10 cash credit
Yes, it's that good!!
You can also earn more Tom Points by sharing your personal referral link we generate for you with your friends. If someone will purchase an item using your link they will get 10% off their purchase and you will earn 100 Tom Points!
This is the best rewarding program there is out there!